Frequently Asked Questions

[email protected] to initiate a return. We will provide you with detailed instructions on how to proceed.', open: false }, { id: 'unique-4', question: 'How can I track my order?', answer: 'Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the courier\'s website. You can use this tracking number to monitor the progress of your delivery. If you have any issues with tracking, please reach out to our support team.', open: false }, { id: 'unique-5', question: 'Are your products suitable for all skin types?', answer: 'While our creams are formulated with natural and gentle ingredients, individual reactions can vary. We recommend performing a patch test on a small area of skin before full application, especially if you have sensitive skin or known allergies. Detailed ingredient lists are available on each product page to help you make an informed decision.', open: false }, { id: 'unique-6', question: 'What payment methods do you accept?', answer: 'Natural Wellness Spain accepts a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other local payment options depending on your region. All transactions are processed securely to protect your financial information.', open: false } ], toggle(id) { this.faqs = this.faqs.map(faq => { if (faq.id === id) { faq.open = !faq.open; } else { faq.open = false; } return faq; }); } }">